At this point, a change requires consultation with many channels and promises may need to be rescinded, something no one likes to do the designer may be viewed ad being difficult or uncooperative and the impossible is dumped in his lap
A better scenario would be for the designer to review the artwork and provide embroidery, production and/or artistic recommendations prior to any promises or commitments being Digitizing made. This reduces the frustration of the designer, protects the salesperson, and portrays a more organized and knowledgeable company to the customer.
Although salespeople would rather designers simply “click” up whatever it is they sell, this can not always be accomplishes embroidery designs due to the physical limitations of embroidery. Those who sell embroidery must sell what can be sewn. If they do not possess the technical knowledge required, then they must rely on the designer for this input.